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Privacy Policy
1. General issues
1.1. This Privacy Policy describes the methods of use and storage of confidential information of users visiting the site by the site underwood-flooring.com (hereinafter referred to as the "site")
1.2. The user is warned that by providing personal information through the site, the user voluntarily, of his own free will, gives consent to the transfer, use and disclosure of his personal data in accordance with the terms of this Privacy Policy and the current legislation of the Russian Federation.
1.3. This Privacy Policy applies only to personal information obtained through the site. Personal information is information that allows, when used separately or in combination with other information available to the site, to identify the user's personal data.
1.4. The site does not contain materials unacceptable for children and adolescents under 14 years of age and they cannot transmit any personal data via the Internet without the consent of one of the parents or guardians. The site guarantees that it does not knowingly collect or store any personal data related to minors.
1.5. The site may contain links that allow you to go to other resources. The site is not responsible for the information published on these resources, and provides links to them only for the convenience of users. The site does not intentionally publish links to Internet resources that can damage the user's computer or infect it with viruses.
2. Data received by the site:
2.1. If the user is not registered on the site, viewing the content on the site is anonymous.
2.2. If the user is registered on the site, the data described in paragraphs 2.2.1 - 2.2.4 are collected and saved.
2.2.1. Personal information, as well as any other information that users knowingly and voluntarily transmit during registration and use of the site:
- last name, first name, patronymic;
- contact phone number;
- address for delivery of goods;
If the order was sent by the user with errors due to the user providing inaccurate data, the site disclaims all responsibility for the processing and delivery of such an order.
For what purpose is it collected:
- ensuring the functioning of the website;
- for user registration on the website;
- for the user to select a product and place an order;
- for user identification when the consumer makes an online payment and receives an electronic receipt for the product
- for the user's consent to the processing and delivery of the order;
- for feedback with the user and providing user service support;
- for notification of changes in the work of service departments;
The user has the ability to independently change, update or delete their personal data in the Personal Account of the website at any time.
The website has the right to delete any information containing personal data of website users immediately after the product is delivered to the user.
2.2.2. The user has the ability to agree or refuse the use of cookies. Data from cookies with prior notification and user consent are small text files that are used to store information about the website visitor, such as user preferences, browsing history and authorization data. These files do not affect the operating system of the user's computer.
For what purpose is it collected:
By using cookies, the user does not have to enter registration data each time to log in to the Personal Account.
The user is warned that he has the right to refuse the use of cookies at any time and has the ability to delete cookies at any time.
2.2.3. Information from the browser - data that the browser automatically sends to the site, for example, the history of recent visits, the date and time of the user's visit to the site. The user can independently prohibit the browser from transmitting such information by changing the settings.
For what purpose is it collected:
The site keeps statistics of visits to account for its own traffic. In this case, the collected statistical information is not associated with specific users and is processed only in the form of generalized statistics.
2.2.4. Receiving information from third parties - this is receiving data that partner banks provide to the site, for example, information about the successful completion of a payment.
For what purpose is it collected:
- to fulfill the site's obligations to process, pay for and deliver the goods to the user,
- to process and receive payments and notify the user about the status of their order.
2.3. On the site, the user has the opportunity to leave reviews of the goods submitted for review. In this case, the user is explained that the personal information that the user publishes in these sections of the site becomes publicly available to other users of the site.
In this regard, the site recommends that users do not allow the publication of their own personal data and prohibits the publication of third-party personal data.
3. Protection of personal data of site users
3.1. The site never and under no circumstances discloses personal (personal) information about its users to third parties, except for cases prescribed by the Federal Law of 27.07.2006 No. 152-FZ "On Personal Data" and except for information to the transfer of which the user voluntarily agrees.
3.2. The site has the right to use other companies and individuals to perform certain types of work, for example: delivery of goods to the user, removal of duplicate information from the user's lists, processing payments by credit and debit bank cards. These legal entities / individuals receive access to the personal information of users only to a limited extent, when it is necessary to perform their functions to provide the service ordered by the user. This information cannot be used by them for other purposes and is subject to deletion after the end of the service.
3.3. The site implements measures to protect the user's personal (private) data in the following areas:
- use of modern encryption technologies;
- restriction of access to personal data;
- prevention of leakage of information containing personal (private) data via technical communication channels and other means;
- prevention of unauthorized access to information containing personal (private) data, special impacts on such information (information carriers) for the purpose of obtaining, destroying, distorting and blocking access to it;
- protection from malware;
- detection of intrusions and computer attacks.
Actions of the site upon detection of a data leak:
1. The technical problem (virus, vulnerability) is eliminated
2. Prevention is carried out, security updates are installed
Procedure for data destruction:
Data is destroyed after quality control of goods and services in the event of unconfirmed contact or at the direct request of the user.
4. Information storage time
4.1. The site stores the user's personal information for as long as it remains necessary to achieve the purposes for which it was originally obtained, except in cases where a longer period of storage of information is required in accordance with the law, or was permitted by the user.
4.2. If the user revokes their consent to the storage and processing of personal data, they are obliged to contact the site with a request to delete them by writing an email to pravo@silniypol.ru or in another way convenient for the user.
5. Security of bank cards
5.1. When paying for orders on the site using credit cards, all transactions with them are carried out on the side of banks in special secure modes, in accordance with agreements concluded with banks. Any confidential information about bank cards, except for notification of the payment made for the site, is excluded from receipt and transfer to third parties.
6. Cooperation with government agencies
There are limited conditions under which the site must provide information on personal data from its databases to third parties:
- in order to satisfy the requirements, requests or orders of judicial authorities;
- in order to cooperate with law enforcement, investigative or other government agencies. At the same time, the site reserves the right to report any illegal activity to government agencies without notifying the user about it;
- in order to prevent or investigate a suspected offense, such as fraud or identity theft;
7. Consent to the processing of personal data:
I hereby voluntarily, of my own free will and in my interests give my consent to IP Gagkaev A.V., located at the address: 143960, Moscow region, Reutov, Sovetskaya st., 22, building 1, apt. 37. (hereinafter referred to as the "Site"), to the automated and non-automated processing of my personal data, as well as to the processing of other data that may be obtained in the process of fulfilling my order in accordance with the following list:
- notification of the order fulfillment status;
- processing of payments and returns;
- organizing the delivery of the order;
- compliance with legal requirements.
- data on the user device (including resolution, version and other attributes characterizing the user device);
- user clicks, page views, filling in fields, impressions and views of banners and videos;
- data on the time of visit;
- user ID stored in the cookie, to increase awareness of visitors to the Site of the Online Store about products and services, provide relevant advertising information and optimize advertising.
This consent comes into force from the moment I go to the site - underwood-flooring.com and is valid until my consent to the processing of personal data is revoked or during the time periods established by the current legislation of the Russian Federation.
8. Amendments and additions
All changes to the provisions or conditions of the personal information use policy will be reflected in this document. The site reserves the right to make changes to certain sections of this document at any time without prior notice by posting an updated version of this Privacy Policy on this page of the site. From the moment of its publication, users are subject to the new terms of the Privacy Policy.